Quality Policy
At DERF, our goal is to establish a long-term relationship with all of our customers. That’s why Quality Assurance is so important to us. We have spent years developing procedures that address all the quality concerns that might occur with an order. From the quality assurance check we run on the all the product we receive, through our state of the art packing and shipping process we guarantee that only the best gets delivered to our customers. We continuously improve all our processes in order to maintain and build upon the strong relationship we enjoy with our clients and suppliers.
OUR INSPECTION FACILITY
All incoming product is put through a rigorous inventory inspection process before being added to our listed stock.
- Our inspectors are experienced, averaging 10 years tenure with DERF.
- DERF has electrical engineers available to test new product.
- We perform rigorous inspections to determine product conformity to manufacturers’ specifications.
- Products that are substandard are rejected and quarantined.
WAREHOUSING
Our 110,000 square foot state-of-the-art warehouse is maintained to the highest standards:
- 110,000 square feet of climate controlled warehousing
- EOS/ESD CERTIFIED
- EAR/ITAR compliant
- Computer controlled inventory location and tracking system
PRODUCT PACKAGING AND SHIPPING
Our shipping department has been trained in the most effective and meticulous packing techniques available to insure the integrity of your product.
- We pack outbound shipments in moisture controlled, anti-static protective packaging.
- Filler materials are anti-static and provide vibration and shock dissipation.
- When applicable, we preserve original manufacturer sealed packaging.
- Outbound shipments occur every weekday with United Parcel Service, FedEx and DHL for global delivery.
- An assigned quality control specialist to follow all of your orders throughout our processes.